Week 6 In a good place

So I can say that I am pleasantly surprised with my new position. It is pretty intense talking to people about their loved ones passing but it is not as bad as I thought it would be. The up side to it all is that I am so busy that time flies by. I am not used to that being the case. Normally in my old position I would be staring at the clock bored out of my mind. The downside to that is I cannot watch any netflix at work (whop, whop, whop). I think that I will remain in this role for some time. At least the required 6 months to be able to apply for the position that I was really gunning for. For the time being I am happy with the decisions I made and the place that I am in right now.

Started my new position.

I have had quite a hectic week. For starters last week I was sick and starting a new position with a whole different schedule. Now if that wasn't enough then I came down with the flu at the same time. On top of that my brother in law ended up in the hospital because his heart stopped for 8 seconds. SO I had to high tail it to South Seminole hospital to be there for him and my sister. This week seems to be settling down. However in my new position we started taking phone calls. Now I work for Chase Bank and I have been in their collections division for 4 years. The new position is in the estates department which handles all deceased notifications. Most people would think I am crazy to want to talk to grieving family members all day, but interestingly enough they are not that sad when they call in. Which me personally I find kind of strange, but to each his own.
                 Yesterday was the first day we started taking calls. It began with me not having any idea what I was doing and then I had another person sitting with me listening to what I was doing. Needless to say they said that I sounded disinterested in the phone calls I was taking. I on the other hand disagreed and said that its not that I was disinterested I was lost and confused. At the end of the day I had a better understanding of what I was doing. I realized that it will take time for me to get good at my new position the same way that it took me time to get used to my old one.
                  Sometimes I find it very interesting how different people respond to different situations. I've gone through many trainings in my life whether it be work or school or the Army. Each time the person that you think will be the most confident fails and the one that you think will leave is the one that ends up being the best of the best. In this training history did repeat itself. The person that in our book work training thought they knew everything and yesterday was the first one to panic and almost cry ready to quit. I actually found a quote for her to try and make her feel better. The quote was "A Smooth sea never made a skilled sailor." She came back today more confident and said that what I quoted made her feel better.

Just don't know

              Ok so this time I'm not going to talk about health or nutrition, because quite frankly I'm tired. This has been a long middle of the week for me. I've started the new position at work. This was the first position not the second one that I truly wanted and pays more. Anyways, So the training started this week and even though the class and the trainer are interesting enough somehow the class manages to be boring. I guess that's with any training class. In call centers boredom is a product of that type of environment. So now I have a morning schedule and let me tell you I am not a morning person. So needless to say I am tired. There is another full day for tomorrow. Not a very interesting post today but maybe more humorous next time.